Shipping policy

Here’s the juicy bit about shipping costs:

  • If your order’s under $49 = standard shipping within Australia is just $9.95.
  • Go above $49 = you’ll enjoy free standard shipping.
  • Need your pet’s happiness even faster? Express shipping within Australia is only $12.95.

We trust our trusty pals at Australia Post to work their magic, and here’s what your pet can expect:

  • Standard shipping: Get ready for the pet party in 2-7 business days.
  • Express shipping: Lightning-fast delivery in just 1-3 business days.


  • Order confirmations: Keep an eye on your inbox for an email paw-sitively announcing that your pet’s special goodies are on their way! If you’re scratching your head wondering where that order confirmation scampered off to, don’t worry! Just give us a playful bark or meow at, and our team of pet detectives will be hot on the trail to find it for you.
  • Order processing time: When you pamper your beloved pets with Natural Animal Solutions’ fantastic products, our team of pet-loving magicians jumps into action within 1 to 2 business days.
  • Order changes: While we’re as quick as a tail wag in getting your order ready, once it’s been placed, we can’t hit the pause button or fetch changes. So choose your pet’s treasures wisely – they’re going to love them!
  • Delivery addresses: Natural Animal Solutions extends its love to every nook and cranny of Australia. But here’s the scoop – our packages aren’t fans of PO Boxes. Instead, give us a proper address – whether it’s a pet-friendly business or a cozy home, it’s your furry friend’s call! Currently, our pet goodies are staying local within Australia, but who knows what worldwide pet adventures the future holds!

Get ready for a pet-tastic journey because your Natural Animal Solutions’ delights are on their way to delight your furry friends!